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Eavesdrop Law
As variation on the recent discussion of employee e-rights,
WSJ today:
New eavesdropping law creates labor-management tussle in
Illinois.
The Illinois AFL-CIO is going to court to fight a provision
in a bill Gov. Jim Edgar signed last month that the labor
group says allows employers to listen in on employees'
conversations "for virtually any reason." A spokesman for
the Illinois Retail Merchants Association, the provision's
prime backer, says such fears are "wild speculation."
Critics say the provision's language, allowing monitoring
for "service quality control or for educational, training,
or research purposes," is far too broad.
The retail merchants association notes that employers are
responsible for the conduct of employees who deal with
customers over the phone.