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[NEWS] Crypto-relevant wire clippings
- To: [email protected]
- Subject: [NEWS] Crypto-relevant wire clippings
- From: [email protected] (Dr.Dimitri Vulis KOTM)
- Date: Mon, 21 Oct 96 18:26:20 EDT
- Comments: Dole/Kemp '96!
- Organization: Brighton Beach Boardwalk BBS, Forest Hills, N.Y.
- Sender: [email protected]
American Banker: Friday, October 18, 1996
Internet Tops Bankers' List Of Leading-Edge Technologies
By DREW CLARK
A year ago, when the first U.S. bank was launched giving customers account
access through the Internet, nearly half of all banks in a survey said they
had no plans to follow its lead.
They have since changed their minds. The Internet is high on bankers'
emerging-technology priority lists, according to the 1996 American Banker
technology survey.
"The Internet is a medium that no banker can ignore," said Mary Donadoni, an
analyst with Payment Systems Inc., the Tampa-based research firm that
conducted the survey. To ignore it "is like saying you are not going to put a
branch on Main Street."
Over the past year, the number of U.S. banks, thrifts, and credit unions on
the Internet's World Wide Web has grown from 132 to more than 1,000, according
to James Bruene, editor of the Online Banking Report newsletter.
"Banks are making decisions now," said William A. Soward, director of
application marketing for Edify Corp. in Santa Clara, Calif. "Twelve months
ago, they were kicking tires and trying to understand what the issues were."
The American Banker/PSI survey showed one-third of the top 300 banks view
Internet-related issues as the most critical they face - second only to the
35% who cited nonbank competition.
Though only 10% of the top 300 U.S. banks offer Internet access to customers,
92% plan to by 1998.
Community banks are expressing slightly more reluctance about the medium. Some
8% now offer Internet access, and half said they plan to do so within two
years. They placed the Internet second on their list of concerns, behind
general technology and software issues.
"We're seeing more and more banks jumping on the bandwagon and saying,
'I need to do this,'" Mr. Soward said. "There is an emerging perception that a
lot of the security issues have been addressed, but I'm not sure that's gotten
out to the consumers."
The bankers' thoughts about interactive services are being translated into
action, with much of the emphasis on home banking via personal computer.
Many of the higher-profile moves by big banks -- such as Citibank's slashing
of fees for on-line customers, which caused subscribership to soar -- were
complemented by community banking initiatives. In its first five months
American Banker: Friday, October 18, 1996
Declining Costs Lead to an Explosion In On-Line Corporate Banking Services
By STEVEN MARJANOVIC
The increasingly competitive nature of business banking puts a premium on
technology to improve customer satisfaction, boost revenues, and keep costs
down. And that has brought an explosion in personal computers for connecting
banks with their business clients.
The American Banker technology survey indicated that 63% of the top 300 banks
offer businesses access to their banking information via personal computers.
Well over 90% plan to offer the information services by 1998, typically
including account balances, statements, and electronic funds transfers.
What's more, on-line corporate banking -- the equivalent of home banking for
wholesale customers -- is getting easier and cheaper for more small banks and
businesses.
George Hart, president of Harbinger Corp., an Atlanta-based supplier of cash
management software packages, said he has seen a marked increase in his
business this year.
About 25 banks are resellers of Harbinger's systems, including BankAmerica
Corp., Barnett Banks Inc., and smaller customers, such as United American Bank
of Memphis and Stillwater Bank and Trust Co., Stillwater, Okla.
"These types of services . . . are not expensive any more" Mr. Hart said.
"It's not a big deal to offer them."
Also hot in the corporate realm, according to the survey, is financial
electronic data interchange, or the exchange of payments and related
documentation in standard computer formats.
More than 40% of the top 300 banks plan to offer financial electronic data
interchange by 1998.
"We expect a lot of growth among companies in financial electronic data
interchange in the next three years," said Maria Erickson, director of
corporate services at Payment Systems Inc., which conducted the survey.
The economics become especially favorable, she added, if "you consider the
development of Internet-based financial EDI services."
Among a new breed of cash management services, integrated payable and
receivable services have garnered a lot of corporate attention lately,
especially among larger and middle-market companies.
Integrated payables are quickly growing in popularity from major banking
companies like Chase Manhattan Corp. and Wachovia Corp. The service
American Banker: Friday, October 18, 1996
A Second Bank Is Launched into Cyberspace
By JENNIFER KINGSON BLOOM
Almost a year to the day after the first Internet-based bank opened its
virtual doors, the second such entity -- Atlanta Internet Bank -- has begun
taking deposits.
The new bank, a part of Carolina First Corp., is hoping to skim customers off
the Internet by offering an eye-catching 7% interest rate on money market
accounts.
The founders say they are trying to prove the viability of the Internet as a
banking channel and to show that the low overhead associated with doing
business electronically can be passed on to customers.
In the last year and a half, several well-established banks have opened
"branches" on the Internet, enabling customers to pay bills, apply for loans,
and manipulate accounts on-line.
The services have proven popular, and both BankAmerica Corp. and Wells Fargo &
Co. say the number of customers migrating to the remote channel has "exceeded
expectations," although neither will divulge precise figures.
And last Oct. 18, a Kentucky banker named James S. "Chip" Mahan took the idea
to an extreme, establishing with great fanfare the Security First Network
Bank, in which customers transact business exclusively on-line and over the
telephone. The bank has since been spun off from its community bank parent,
Cardinal Bancshares, moved its physical operation to Atlanta, attracted more
than 4,000 customers, and amassed $15 million in assets.
Across town from Mr. Mahan, an Atlanta entrepreneur named T. Stephen Johnson
decided to put together a rival institution. Beginning early this year, he
hired a skeleton executive staff and secured an investment from Carolina
First, a $1.5 billion-asset bank based in Greenville, S.C. Then he forged a
partnership with AT&T and, this Tuesday, the bank went live on the
telecommunications giant's on-line service. Plans call for a full product line
by yearend.
"The reason we're so late in getting open is that we started watching to see
how this thing was unfolding," Mr. Johnson said. "It seemed you had to start
with Internet users and try to make bank customers out of them."
Today, the Atlanta Internet Bank exists as a "product" of Carolina First, said
Mack Whittle, the South Carolina bank's chief executive. But the term is
mostly semantic.
"Our plans are to roll it out as a separate, stand-alone financial institution
sometime in the next 12 months," he said.
Mr. Johnson said he has formed a corporate shell that is prepared to buy all
the new bank's accounts from Carolina First. "We wanted to go ahead and get in
business so we're doing it as a subsidiary, but we have a company that has a
right to buy all the accounts for a dollar," he said.
Mr. Whittle anticipates the Internet bank will raise private equity capital or
issue an initial public offering next year. Carolina First will own 40% of the
new entity, he said.
Mr. Whittle predicted the drift of customers to cyberspace would happen
"faster than most of us want it to," and said banks needed to learn quickly
how to deliver banking services electronically.
"It's about 70% cheaper to deliver it through the Internet than through
traditional means," he said. "Plus, the next generation of consumers is going
to demand it."
If Silicon Valley was the first to put Internet banking on the national map,
then Atlanta seems to have become the second pushpin.
Atlanta has "more PCs per capita and more Internet users per capita than
anywhere else in the South," Mr. Whittle said.
Even so, Mr. Whittle said, the Internet bank is reaching for a national
customer base, competing "very definitely" with Security First.
"We're trying to market this not to our customers as much as to Internet
users," he said. "It's a much easier sell for us to market to people who are
already accustomed to using the Internet."
Mr. Johnson takes a slightly different view.
"I hope they don't think we're competitors, because we don't think they're
competitors," Mr. Johnson said of Security First. "I think we both have a lot
of hard work ahead of us to get the public to use this as a means by which
they conduct financial business.
"We won't compete with Wells Fargo or any of the other people involved" in the
Internet banking arena, he said. "We all have a job to do, which is ultimately
to help all the banks get their overhead structure in line with other
businesses."
Michael McChesney, an officer of both Security First and a subsidiary, Five
Paces Inc., said the officers across town at the competing bank were "friends
of mine," and wished them luck. "I'd like to see anyone who gets on the
Internet doing banking succeed," Mr. McChesney said. "Our belief is that every
bank will be on the Internet in five years."
That said, Mr. McChesney also predicted the two banks would "compete
head-to-head for some Atlanta Internet customers" and that it would be a
"gentlemanly competition."
Despite the mutual kind words, some hard feelings may linger: the Atlanta
Internet Bank had originally agreed to use software supplied by Five Paces,
then changed its mind and chose a system from Edify Corp. instead.
The Atlanta Internet Bank tested its site with 60 to 70 people - mostly
Carolina First and AT&T employees - and drew 150 newcomers in its first few
days, said Donald Shapleigh, whose title is president of the Atlanta Internet
Bank.
The bank's Web site -- at www.atlantabank.com -- is spare, with far simpler
graphics than those of Security First and other banks in the virtual world.
"This is not Disney -- it's a bank," Mr. Shapleigh explained. "We want
convenience, speed, and access. We want people to feel like we're a bank, to
know that it's FDIC insured, but also to know that it's different because
we're a virtual bank.
"We don't have any branches and we're not interested in running a fleet of
branches. We want people who are savvy with computers."
For the first six weeks, the new service will be accessible only through
AT&T's WorldNet. WorldNet, which charges a flat rate for unlimited Internet
access, has 425,000 subscribers.
The on-line service is giving the Atlanta Internet Bank a free advertising
"banner" on its home page, placing subscribers a mouse-click away from the
bank. The banner will remain in place at least until the bank receives two
million "hits," or visits.
Mr. Johnson said his goal is to have 20,000 accounts after a year - or one for
each 100 hits. "Even credit card solicitations run about one percent," said
Mr. Johnson, who will be? the new bank's chairman.
Such a success rate would run counter to the experience of Security First
Network Bank, which has run banners on America Online and elsewhere. The
advertisements generated heavy traffic but relatively few accounts.
Beginning Dec.1, the Atlanta Internet Bank's products will be available to
anyone on the World Wide Web of the Internet.
The whopping 7% interest rate -- which applies only to a short-term money
market account -- will end at that time.
Future rates will be "very aggressive," said Ched Hoover, director of
marketing for the Atlanta Internet Bank. He said the highest money market rate
he had seen other banks offer was 5.5%, which his bank would beat.
Other initial offerings include interest-bearing checking accounts, direct
deposit, electronic bill payment, account transfer capability, and ATM cards.
Loan products and brokerage will be added by yearend, Mr. Johnson said.
The nascent bank has four officers and eight customer service representatives.
Mr. Shapleigh, the president, is a 20-year veteran of retail and corporate
banking who has worked at SunTrust Banks Inc. of Atlanta.
The tie-in with Atlanta Internet Bank is just the latest of several
quasi-experimental technology initiatives that Carolina First has begun
recently. The bank has installed 17 loan kiosks in shopping malls, and is
preparing to place others in automobile dealerships. It is also investing in
supermarket branches.
"Like most banks, we see the delivery system changing," Mr. Whittle said.
"We have tried to be as innovative as we can in seeking lesser expensive ways
of delivering the product, in ways that the customer of the future is going to
expect."
News Release (IBM): Tuesday, October 15, 1996
Smart Card Pilot To Be Initiated By American Express And IBM
Smart card to be used for "ticketless travel" on American Airlines
American Express Co. and IBM today announced plans to pilot a system which
will enable business travelers to move more quickly through airports by using
the world's first multi-purpose corporate "smart card."
By early December, the two companies will begin testing an American Express(R)
Corporate Card using IBM smart card technology for use with airlines'
electronic ticketing capability, often referred to as "ticketless travel."
Initially, these smart cards will be tested with American Airlines' enhanced
gate readers, which are now installed in 21 U.S. airports.
For travelers, this process eliminates the hassle of carrying a paper boarding
pass, enabling them to proceed directly to the gate after showing
identification at the airport. At the gate, the traveler inserts the smart
card into the gate reader, receives confirmation of seat assignment, and is
ready to board the plane.
In the pilot, American Express will issue fully-functional Corporate Cards,
featuring IBM's multi-function smart card (MFC) technology, to a select group
of employees at both companies.
The companies made the announcement at the International Air Transport
Association (IATA) Passenger Services Conference in Los Angeles. At the
conference, IATA delegates are expected to vote on a proposed resolution
establishing airline industry specifications for the use of smart cards.
Travel Industry Milestones
This product represents the first multi-purpose corporate card with a computer
chip, the first commercial smart card application by American Express, and the
first travel industry implementation of IBM's MFC technology. In this initial
application, the smart card will verify the electronic reservation and confirm
traveler identification in greater detail and with more reliability than
existing cards.
"This is an important first step in developing smart cards that allow business
travelers to 'do more,'" said Ed Gilligan, president of American Express
Corporate Services. "Smart cards will also allow travel suppliers to
streamline the check-in process and to enhance customer reward programs. At
American Express, our plan is to lead the way in developing smart cards that
provide customers with additional value, convenience and security as part of
an increasingly automated process from on-line booking to electronic expense
reporting."
"The travel industry is well-poised to take advantage of smart card and other
innovative technologies," said Jerry Cole, general manager of IBM's Worldwide
Travel and Transportation Industry Solutions Unit. "This application is
another prime example of IBM working with its customers to apply powerful
technologies in integrated solutions that translate into significant business
benefits."
American Airlines' AAccess system, which was launched in September, offers
passengers the option of automated check-in at the top 21 domestic airports,
which account for about 70 percent of the airlines' passenger boardings. The
enhanced gate readers, in addition to reading normal magnetic-stripe boarding
passes, will read charge cards and smart cards to issue boarding and seat
confirmations.
Smart Card Innovators
American Express, which along with IBM and American Airlines, is a member of
the Smart Card Forum, is developing a number of smart card applications to
provide customers with enhanced convenience and value. In travel, American
Express will pursue multi-function applications that will speed travelers past
check-in points at airports, hotels and car rental agencies.
"Our vision for smart card product development is to provide customers with an
array of innovative products that can store and capture monetary value and
information, extend payment options and perform a variety of non-financial
tasks," said David Boyles, senior vice president and head of the Smart Card
Center of Excellence at American Express. "This pilot with IBM demonstrates
American Express' commitment to assume a leadership role in shaping global
standards for smart cards to ensure a level playing field and to speed
development of new applications in a variety of industries."
At the IATA conference, IBM will demonstrate to the association's airline
members how the next generation of smart cards can enhance the entire
ticketless travel process -- from reservation to boarding. The steps in the
process include:
-- the passenger makes a reservation on-line through the Internet or other
on-line service, or through a travel agency;
-- the passenger then downloads the ticket confirmation number to a smart card
via personal computer with smart card capabilities or at an airport
self-service kiosk;
-- the passenger then checks in, using the smart card at the airline desk or
kiosk, and then proceeds to board, using an enhanced gate reader.
IBM has provided technology solutions, products and services to the travel
industry for more than 30 years. Many industries, including travel
-- airlines, lodging, car rentals and travel agencies
-- are quickly adopting technologies into their business operations. The IBM
Worldwide Travel and Transportation Industry Solutions Unit collaborated with
IBM's Smart Consumer Services group on this effort and will continue to do so
on future smart card solutions projects targeted to the travel industry.
And this one is especially for Timmy May: FIRST "GAY-FRIENDLY" MUTUAL FUND
In what appears to be the first of its kind, a new mutual fund has been
launched that is being marketed directly at homosexual men and women. "We
won't invest in companies unless they have a progressive policy towards gays
and lesbians," said Shelly Meyers, portfolio manager of the Meyers, Sheppard
Pride Fund. The 37-year-old Meyers, an MBA who describes herself as gay,
said she has found that the technology, financial services and consumer
services sectors have a higher proportion of companies that are "gay
friendly," with utilities and energy among the least friendly. The fund's
investment philosophy is value-oriented, seeking equities that are
undervalued, she said. The fund has about 40 issues in its portfolio, and
ranges between 35 and 55 stocks. Its top five holdings are: Arrow
Electronics Inc., McKesson Corp., Time Warner Inc., Glendale Federal Bank
and American Express Co.
-- Reuter, 10/18/96
MAJOR LONDON BANKS SKIP SIGNATURE VERIFICATION
The big four High Street banks have stopped checking whether customers have
put the correct signatures on personal checks for amounts below 1,000
pounds. Lloyds Bank, Barclays, NatWest and Midland have all decided that it
is less expensive to reimburse defrauded
customers than to instruct staff to scrutinise all checks. The banks last
week refused to confirm the existence of the limits, which start at 1,000
pounds and can be as high as 5,000 pounds at some branches.
-- The (London) Telegraph, 10/15/96
---
<a href="mailto:[email protected]">Dr.Dimitri Vulis KOTM</a>
Brighton Beach Boardwalk BBS, Forest Hills, N.Y.: +1-718-261-2013, 14.4Kbps