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I apologize if this is off topic.
I received free one month trial in July from Netcom and in mid July I
canceled my account with
Netcom due to lousy customer service. When I called I was treated rudely
because of
canceling netcom. I called again the next day and the person who answered
the phone
apologized me for the behaviour of the previous employee and I was told my
account
will be canceled. Low and behold come July I got my credit card statement and
netcom had billed me. I promtly called them and was assured that my account
would
be cancelled. Come September I was billed again for August and September.
Once again I called and she assured me it would be cancelled. Again, it
was not.
Come October they still billed me. In my November statement they are still
billing me.
I prefer L.A. Better Business Bureau and District Attorney emails and
physical addresses.
Someone please help me!!!!!
Thank You