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Judge not...
- To: [email protected]
- Subject: Judge not...
- From: [email protected]
- Date: Sun, 5 Feb 1995 17:47:13 -0800
- Comments: This message is NOT from the person listed in the Fromline. It is from an automated software remailing service operating atthat address.THE PORTAL SYSTEM DOES NOT CONDONE OR APPROVE OF THE CONTENTS OF THISPOSTING. Please report problem mail to <[email protected]>.
- Sender: [email protected]
Here's something I though would probably be of interest to more than a
few here that read Usenet news. First article is the "Cancel FAQ" put out
by the "Judges List", which many may have seen on the new.admin.*
groups. Following it is the "Judges List" FAQ.
I doubt this is a major threat, but is a good example of the sort of
thing that needs to be nipped in the bud.
If the "Cancel FAQ" doesn't trip any alarms, be sure to read the
following "Judges List" FAQ.
Please pardon the length.
Articles follow:
Article xxxxx of news.admin.misc:
From: judges[tm]@arch.ping.dk (NetNews Judges[TM] List)
Newsgroups: news.admin.policy,comp.admin.policy,comp.security.misc,misc.legal.computing,news.admin.misc,news.groups.questions,news.groups,news.newusers.questions,alt.censorship,alt.comp.acad-freedom.talk,alt.current-events.net-abuse
Subject: Cancel Messages: Frequently Asked Questions (FAQ)
Date: Sat, 4 Feb 95 16:29:13 +0100 (CET)
Organization: NetNews Judges[TM] List
Message-ID: <[email protected]>
Reply-To: judges[tm]@arch.ping.dk (NetNews Judges[TM] List)
X-Mailer: uAccess - Macintosh Release: 1.6v2
Lines: 382
Cancel Messages: Frequently Asked Questions (FAQ). Ver. 2.0
---------------------------------------------------------
Summary:
You can protect your reputation as a information source by
cancelling articles posted under your name as soon as you
discover that they are erroneous.
Cancelling other's articles, however, can expose you,
your site, and the Net as a whole, to serious threats. The
sender should be notified when articles need to be cancelled.
Disputes or doubtful cases can be directed to the Judges'
List for resolution.
---------------------------------------------------------
List of Frequently Asked Questions
*** Purpose of this document
1) What are cancel messages?
2) How have cancel messages been used?
3) When should I issue a cancel message?
4) When should I not issue a cancel message?
5) What should I do when in doubt about whether a
cancel is appropriate?
6) What should I do if I receive a request to
cancel one of my own messages?
7) How can I request that a message be cancelled
when I can not do so myself?
8) What should I do if I suspect one of my
posts has been improperly cancelled?
9) Why should I follow these guidelines?
*** Cancellation request form
*** Contributors to this FAQ
---------------------------------------------------------
*** Purpose of this document
This FAQ list serves as an introduction to cancel messages.
More advanced information is presented in the document
"Administration of Cancel Messages", which is directed to
News system administrators. The objectives and operational
procedures of Judges' List are specified and explained in the
Judges-L FAQ, also available as the Welcome message for new
subscribers to the List.
1) What are cancel messages?
Cancel messages are special USENET messages from a class
known as "Control" messages. Control messages don't result
in postings for people to read. Instead, they give
instructions to the USENET server software at each site that
gets the message. A Cancel message is a control message that
indicates that a particular message (named through its unique
Message-ID) should be deleted.
2) How have cancel messages been used?
Most commonly they are used when a person posts something
they want to delete, correct, or retract. One can cancel an
old message and optionally issue a new one. (There is a
better way to cancel and re-issue called Superseding, but
most user programs do not support it.)
Cancels are sometimes used by moderators of moderated
newsgroups to delete messages that should not have been
posted.
3) When should I issue a cancel message?
You should issue a cancel message if it becomes necessary to
delete, correct, or retract one of your own posts.
You can issue a cancel message to delete a forgery: A message
posted by someone else, that appears to be from you. A
forgery can often be cancelled by you as if it were your own
article. Such cancels should be reported to the Judges' List
(see below).
Some victims of forgeries don't cancel them, but consider it
sufficient to post disclaimers to the affected newsgroups
alerting everyone to the forgery. This is wise, in any case,
since the forged message is likely to be seen by many people,
even if it is cancelled.
The newsreaders rn, nn, and trn use "C" as the cancel
command. In Rusnews type ":cancel" while reading the message
to be deleted.
4) When should I not issue a cancel message?
It is not appropriate to cancel an article posted by someone
else. However, a forgery is an exception.
A low-tech form of "forgery" is to insert fabricated quotes
in an article. Such posts should be followed-up with a
correction and the poster notified.
Misattribution of quotations, as opposed to fabrication, is
often a result of inferior news-reading software. Such posts
can be followed-up with a correction and the poster should be
notified.
It is inappropriate to cancel someone else's writing simply
because you find the opinions expressed offensive. You can,
however, ask the author to cancel the offensive post. Your
news-reading software should permit you to enter the names of
offensive posters in a "kill" file. Then, you will not see
articles from that person in the future. Ask your
administrator to upgrade your software if your news-reading
software does not have this capability.
The poster should be asked to cancel a chain letter or a
libelous article, or any other post, such as an advertisement
or pyramid scheme, that has inappropriate content. A copy of
the request should be directed to the postmaster at the
originating site, if the content is unlawful.
5) What should I do when in doubt about whether a cancel
is appropriate?
Unless you are certain the poster is acting in bad faith, you
should explain to the poster why you object to the post and
ask that it be deleted. State that you are considering
submitting a complaint to the Judges' List and explain how
one can participate in the dispute-resolution process (see
below). You may explain how the offending post, or a post
that accomplishes the same objective, can be broadcast. One
source of information is a list of Frequently Asked
Questions, "How to find the right place to post (FAQ)" in the
newsgroup "news.newusers.questions".
If the post comes from your site, contact your postmaster or
News administrator for an opinion about whether the article
violates the site's usage agreement.
Doubtful cases can be submitted to the Judges' List, for an
opinion.
A complaint to the Judges' List must include a:
:complete copy of the offending post.
:complete copy of your letter to the poster, requesting
that the post be cancelled.
: complete copy of any reply from the poster or a News
administrator (only if permission to forward is not refused).
The complaint must have a subject line that starts with the
characters "COMPLAINT: ", followed by the subject of the
offending post.
If you receive additional information after submitting a
complaint or wish to withdraw the complaint, the same subject
line should be used.
Mail the complaint to [email protected] or
[email protected].
If you wish to participate in the discussion of the
complaint, email to [email protected] or
[email protected] with only the command:
SUB JUDGES-L <your-name-here>
in the message body. Replace the <your-name-here>, with your
first and last name, in the above command.
Before making comments on the List, please wait for someone
to respond to your complaint. If there is no response within
a week, it is most likely that you did not file a
satisfactory complaint (see above). If you find no error in
your complaint and the problem still has not been resolved,
send an additional message asking for help.
6) What should I do if I receive a request to cancel one
of my own messages?
If you do not agree that the request is valid, reply to the
request with your reasons for not cancelling. If the request
does not mention the Judges' List, refer to this FAQ and ask
that you be notified if a complaint is submitted.
7) How can I request that a message be cancelled when I
can not do so myself?
If your software does not permit cancellation, or you are not
confident in using it, ask your administrator to issue a
cancel message for you.
8) What should I do if I suspect one of my posts has been
improperly cancelled?
If you suspect that your post has been improperly cancelled,
contact your News administrator to rule out the possibility
of a technical failure. If there has been an improper cancel,
complete documentation should be directed to the Judges'
List. Follow the procedures for submitting a complaint, but
replace the characters "COMPLAINT: " with "CANCEL: ".
9) Why should I follow these guidelines?
If you do not cancel erroneous articles that you have posted,
you waste readers' time and damage your own reputation as a
reliable source. Consider an article posted to a typical
newsgroup with 36,000 readers, a post that takes an average
of 1 second for each reader to deal with (i. e., examining
the subject line) uses a total of ten man-hours (36,000
seconds / 3,600 seconds/hour = 10 hours). If the article uses
up an average of four seconds, then the total time
expenditure is 40 hours, the equivalent of a work-week. This
is probably the minimum time expenditure on any article that
is even selected for scanning. Thus, a few minutes spent
cancelling an article can save a lot of time for readers.
Groups with a lot of erroneous articles tend to lose readers,
and articles posted to those groups reach a limited audience.
By cancelling erroneous posts, you also reduce the risk that
your name will be entered in numerous kill files, thus
limiting the audience you can reach with your posts. Posting
of apologies for faulty articles, such as those with an empty
body, is to be avoided, since this wastes even more time of
the reader, without supplying useful information.
If you abuse the cancel facility, by cancelling other's
articles, you force people to take defensive actions. Many
administrators have disabled cancels, because they have been
abused. The disabling of cancels means that you will not be
able to delete all copies of your own posts. Therefore, if
you cancel an erroneous article and then post a corrected
one, readers at certain sites will first see the erroneous
one and then the corrected one. They may think that the
corrected one is a duplicate and not read it. This situation
is obviously of no benefit to posters or readers. If your
site's administrator has disabled cancels, it is wise for you
to notify your administrator when you issue a cancel, so at
least it can be deleted at your site.
Disabling of cancels does not prevent a cancel from working
at all, since the cancel message can delete the cancelled
article before it gets to a site where cancels are disabled.
Therefore, a cancel will be most effective if it is issued
immediately after the target article is posted. In some
cases, robot posters have been used to immediately repost
articles that have been cancelled. This can rapidly lead to a
newsgroup being overloaded at a site where the cancel
facility has been disabled. This type of conflict situation
should be avoided, since it makes the newsgroup unusable for
most readers. Cancel messages must be used with extreme care.
If you cancel articles based upon their content, you expose
your site to a legal risk, since it can then be argued that
you are taking responsibility for all articles' content, some
of which may violate copyright or pornography laws, for
example. Originating sites already are exposed to this risk,
therefore, they should be allowed to cancel such posts. They
should also have a user agreement that permits them to
discipline a user, thus ensuring that repeated postings of
this type do not occur, and thereby reducing the legal risk
at all News sites.
This is not a hypothetical risk. Many sites have been closed
down, had their equipment seized, and their operators
prosecuted, and in some cases jailed. The effectiveness of a
common-carrier or "bookstore" type of defense has yet to be
established (But see Mike Godwin <[email protected]>. INTERNET
LIBEL: IS THE PROVIDER RESPONSIBLE? Internet World, Nov./Dec.
1993) [URL: ftp://ftp.eff.org/pub/CAF/lawlibel_1.IW]. The use
of non-originating site cancels, to control content of
articles, reduces the chances that such a defense can ever be
established. This could make the risk of operating a News
site unacceptable. Some sites have already been prohibited
from operating moderated newsgroups or mailing lists by their
legal counsel, because of the legal risk associated with
assuming responsibility for content of distributed messages.
The damage to USENET caused by the most extreme case of
abusive posting was much less than that caused by external
threats, even when those threats did not directly result in
disruption of a News site. Therefore, in doubtful cases,
cancel messages should not be issued. Notification of
authorities external to the Net should be avoided. Contacts
to the Press should be left to those who have been trained in
public relations or have equivalent experience.
In order to minimize legal liability, you should in, first
instance, try to stop abusive posting at the source. By
objecting directly to a poster of offensive material and
making the person aware of this FAQ, you reduce the chances
of repeated abuse.
In the case, that a poster refuses to comply with a request
to cancel an article and you refer the matter to the Judges'
List, the conflict can be resolved in a way which benefits
the Net in the long term, and reduces the risk that you will
be subject to retaliation, for example, by having your posts
improperly cancelled. Complaints to the Judges' List also
permits a database of repeat abusers to be built up, with
much more effective resolution of such cases then becoming
possible.
*** Cancellation request form
Sample reply to a poster requesting cancellation or
explanation (not usable in cases where only the opinions
expressed are offensive):
---------------------------------------------------------------
I object to your post, because ....
Please cancel this post and notify me that you have done so,
or explain why you will not delete the post. Please note that
any reply may be forwarded to the JUDGES-L list, unless
explicit objection is given.
If I get no response, I will submit a complaint to the
Judges' List.
If you wish to participate in the discussion of the complaint
on that List, email to [email protected] or
[email protected] with only the command:
SUB JUDGES-L <your-name-here>
in the message body. Replace the <your-name-here>, with your
first and last name, in the above command.
---------------------------------------------------------------
*** Contributors to this FAQ include:
Bob MacDowell <[email protected]>
Tim Pierce <[email protected]>
David Stodolsky <[email protected]>
Dimitri Vulis <[email protected]>
================================================
Posted on behalf of the NetNews Judges(TM) List.
Judges-L Registrar,
dss
David S. Stodolsky, PhD * Social * Internet: [email protected]
Tornskadestien 2, st. th. * Research * Tel.: + 45 38 33 03 30
DK-2400 Copenhagen NV, Denmark * Methods * Fax: + 45 38 33 88 80
And now, the "Judges List" FAQ: